Your eczema-focused listening ear

Do you have questions about your own or your child’s eczema? Please contact us on our free, confidential Helpline.

Friendly call operators

Our Helpline number is 0800 448 0818. We are open Monday to Friday between 10:00am and 4:00pm, not including Bank Holidays. As we’re a small team, there may be times when all our staff are busy and unable to answer calls immediately. But if you leave a voicemail message with your name and number, we’ll call you back as soon as possible.

You can also email us on We respond to emails as quickly as we can, and always within five working days.

The names and availability of treatments and the way healthcare systems work vary between countries. In order to give the best, most accurate advice, we can only take enquiries from people living in the UK.

We look forward to hearing from you!