Andrew Proctor, Chief Executive

Andrew joined National Eczema Society as Chief Executive in March 2018. He has worked in the voluntary sector for over 15 years, including spells with Asthma + Lung UK, Alzheimer’s Society and Action Medical Research. He believes passionately in people having the right information and advice to make informed choices about their health, and in supporting people to self-manage their health conditions effectively. Andrew has a particular interest in digital, which he sees as playing an increasingly important role in healthcare and in helping National Eczema Society reach more people affected by eczema. He is inspired by the Society’s many members, donors, partners and other stakeholders who work so hard to improve the quality of life for people with eczema.

Andrew started his career in commercial publishing, editing a number of trade and consumer titles both in the UK and Hong Kong. He then moved into communications and marketing roles at the University of Sussex, where as Director of External Relations he worked on a range of transformational initiatives. These included a revision of the undergraduate curriculum and establishment of the Brighton and Sussex Medical School. When not working, Andrew keeps busy with family and friends and enjoys travelling.

Follow him on Twitter @andy1online

Hayley Watts, Finance Manager

Hayley joined National Eczema Society in July 2019. Hayley manages all day-to-day aspects of the Society’s finances, as well as assisting with quarterly management and year end accounts. She has over 10 years’ experience working within the charitable and membership sector.

Prior to joining National Eczema Society Hayley has held roles at the following: Finance Officer for The Reading Agency; Membership and Finance Co-ordinator at the British Association of Perinatal Medicine; and Membership Executive at the Institute of Food Science and Technology. Hayley has a keen interest in implementing new systems/procedures in order to improve the efficiency and effectiveness in how administrative and financial processes are carried out.

Julie Van Onselen, Dermatology Nurse Adviser

Julie has worked with National Eczema Society for 25 years, as a local volunteer and now as an NES nurse adviser for four hours a week. Julie’s work at NES includes writing eczema information, presenting webinars and supporting NES at public events. Julie is a qualified adult and children’s nurse; she has worked in dermatology for the majority of her career, as a dermatology ward sister and dermatology liaison nurse in Oxford. Currently, she works UK-wide in an educational role, including as a part-time online lecturer in dermatology at the University of Stirling. Julie continues to maintain a clinical role alongside her educational work, recently working in a community dermatology clinic, which included working with children and adults with eczema. Julie is passionate about improving care and support for people with skin conditions, in educating patients and healthcare professionals.

Eleanor Martin, Health Content Lead

Eleanor joined National Eczema Society in May 2024 as the first of four of our new Lead roles. Eleanor leads our website, exchange magazine, webinars, podcasts and informational health content across print and digital media. She bring over five years of experience working in external communications and digital marketing across the charity sector, with specific focus on health content creation and graphic design.

Prior to joining, Eleanor has held roles at Barnardo’s, Target Ovarian Cancer and Action for Children. During which she has communicated the need for better support for vulnerable children, campaigned in parliament to improve diagnostic pathways for those with symptoms of cancer and successfully worked to support organisations in delivering their most effective and inclusive communications strategy, to raise awareness and encourage action.

Charlene Murphy, Research Engagement Lead

Charlene is an experienced project manager with a strong background in Research and Grant Management within the fields of Health care, Social Research, AI and Digital Development, and Higher Education. With her own academic background in the Social Sciences Charlene combines her academic expertise with practical experience to drive impactful research collaborations and development projects.